Smart speakers of the Amazon Echo Dot Max type are currently suffering from alarm malfunctions. In the manufacturer’s official support forums, numerous users report that set alarms either fail to trigger at all or go off with a delay of five to forty minutes. For anyone using the device as a bedside alarm clock, this is leading to unintended morning delays.
Silent Alarms Despite Functioning Light Routines
The nature of the bug is peculiar: visual routines, such as sunrise wake-up lights, activate right on schedule, but the actual alarm sound stays silent. According to user reports, recurring alarms are primarily affected by the issue, whereas other Alexa voice commands and standard features continue to work without restriction.
Standard troubleshooting steps have proven unsuccessful so far. Affected users report that neither restarting the device nor deleting and recreating alarms resolves the issue. Even a full factory reset does not currently fix the bug.
Echo Show 11 Occasionally Affected, Amazon Working on a Patch
In addition to the Echo Dot Max, community reports suggest that the Echo Show 11 is also occasionally experiencing similar problems. Older Echo speakers appear to be unaffected by the glitch and continue to trigger scheduled alarms reliably.
Amazon has since confirmed the issue. A customer support moderator posted in the manufacturer forums that the technical department is aware of the cause and working on a fix. It remains unclear when a corresponding software update will be rolled out.
Recommended Precautions for Users
Until the manufacturer releases a software patch, users of affected devices should not rely on the Echo Dot Max for waking up. Setting alternative alarms—such as on a smartphone or older-generation Echo speakers—is recommended to reliably avoid oversleeping.
Sources: Stadt-Bremerhaven
