{"id":7355,"date":"2026-10-06T21:55:48","date_gmt":"2026-10-06T21:55:48","guid":{"rendered":"https:\/\/netguide.io\/news\/2026\/10\/06\/la-cour-federale-allemande-frappe-a-la-baisse-prime-price-hike-amazon-clients-peuvent-reclamer-des-remboursements\/"},"modified":"2026-10-06T21:55:49","modified_gmt":"2026-10-06T21:55:49","slug":"la-cour-federale-allemande-frappe-a-la-baisse-prime-price-hike-amazon-clients-peuvent-reclamer-des-remboursements","status":"publish","type":"post","link":"https:\/\/netguide.io\/news\/fr\/2026\/10\/06\/la-cour-federale-allemande-frappe-a-la-baisse-prime-price-hike-amazon-clients-peuvent-reclamer-des-remboursements\/","title":{"rendered":"La Cour f\u00e9d\u00e9rale allemande frappe \u00e0 la baisse Prime Price Hike: Amazon clients peuvent r\u00e9clamer des remboursements"},"content":{"rendered":"<div id=\"netgu-2788167441\" class=\"netgu-before-content netgu-entity-placement\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-6258556257245998\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-6258556257245998\" \ndata-ad-slot=\"3494115342\" \ndata-ad-format=\"auto\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><p>La Cour f\u00e9d\u00e9rale allemande de justice (BGH) a d\u00e9clar\u00e9 invalides les clauses d&#8217;ajustement des prix pour les abonnements Amazon Prime existants (affaire r\u00e9f. III ZR 205\/25). La juridiction civile la plus \u00e9lev\u00e9e d&#8217;Allemagne a ainsi confirm\u00e9 les d\u00e9cisions des juridictions inf\u00e9rieures, renfor\u00e7ant ainsi la position de millions d&#8217;abonn\u00e9s Prime en Allemagne qui peuvent d\u00e9sormais r\u00e9clamer les surtaxes qu&#8217;ils ont pay\u00e9es.<\/p>\n<p>Le d\u00e9m\u00e9nagement \u00e9tait d\u00e9j\u00e0 pr\u00e9vu lorsque le <a href=\"https:\/\/netguide.io\/news\/de\/2026\/10\/01\/amazon-prime-bundesgerichtshof-verhandelt-uber-rechtmasigkeit-der-preiserhohung\/\" rel=\"nofollow noopener\">La Cour f\u00e9d\u00e9rale de justice a entendu des arguments sur la l\u00e9galit\u00e9 de la hausse des prix<\/a>. Amazon avait unilat\u00e9ralement augment\u00e9 les frais d&#8217;adh\u00e9sion Prime en septembre 2022: le taux mensuel a augment\u00e9 \u00e0 l&#8217;\u00e9poque de 7.99 \u00e0 8.99 euros, tandis que les frais annuels ont augment\u00e9 de 69 \u00e0 89.90 euros. Le niveau Premier \u00c9tudiant a \u00e9galement \u00e9t\u00e9 touch\u00e9 par le balisage. La soci\u00e9t\u00e9 a justifi\u00e9 la hausse en citant les hausses g\u00e9n\u00e9rales des co\u00fbts entra\u00een\u00e9es par l&#8217;inflation et a signal\u00e9 des clauses dans ses Conditions g\u00e9n\u00e9rales.<\/p><div id=\"netgu-2516702286\" class=\"netgu-content netgu-entity-placement\"><aside class=\"deals-top deals-top--compact\">\n\n\t\t\t<h3 class=\"deals-top__title\">Top-Deals<\/h3>\n\t\n\t\t\t<ul class=\"deals-top__list\">\n\t\t\t\t\t\t\t<li class=\"deals-top__item\">\n\t\t\t\t\t<a class=\"deals-top__link\" href=\"https:\/\/netguide.io\/deals\/de\/deals\/ml2u-226-watch-face-fuer-wearos-im-google-play-store\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"deals-top__image\" src=\"https:\/\/netguide.io\/news\/wp-content\/uploads\/sites\/15\/2026\/10\/deal-3-150x150.png\" alt=\"\" width=\"52\" height=\"52\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"deals-top__body\">\n\t\t\t\t\t\t\t<span class=\"deals-top__name\">ML2U 226 Watch Face f\u00fcr WearOS im Google Play Store<\/span>\n\n\t\t\t\t\t\t\t<span class=\"deals-top__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"deals-top__price\">Gratis<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<s>1.39 \u20ac<\/s>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"deals-discount\">-100%<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<span class=\"deals-top__temperature\">\n\t\t\t\t\t\t\t55\u00b0\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"deals-top__item\">\n\t\t\t\t\t<a class=\"deals-top__link\" href=\"https:\/\/netguide.io\/deals\/de\/deals\/star-citizen-twitch-drops-deko-fuer-den-hangar\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"deals-top__image\" src=\"https:\/\/netguide.io\/news\/wp-content\/uploads\/sites\/15\/2026\/10\/source-150x150.jpg\" alt=\"\" width=\"52\" height=\"52\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"deals-top__body\">\n\t\t\t\t\t\t\t<span class=\"deals-top__name\">Star Citizen Twitch Drops \u2013 Deko f\u00fcr den Hangar<\/span>\n\n\t\t\t\t\t\t\t<span class=\"deals-top__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"deals-top__price\">Gratis<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<span class=\"deals-top__temperature\">\n\t\t\t\t\t\t\t55\u00b0\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"deals-top__item\">\n\t\t\t\t\t<a class=\"deals-top__link\" href=\"https:\/\/netguide.io\/deals\/de\/deals\/moon-knight-digital-watch-face-fuer-wear-os-4\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"deals-top__image\" src=\"https:\/\/netguide.io\/news\/wp-content\/uploads\/sites\/15\/2026\/09\/deal-27-150x150.png\" alt=\"\" width=\"52\" height=\"52\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"deals-top__body\">\n\t\t\t\t\t\t\t<span class=\"deals-top__name\">MOON KNIGHT Digital Watch Face f\u00fcr Wear OS 4+<\/span>\n\n\t\t\t\t\t\t\t<span class=\"deals-top__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"deals-top__price\">Gratis<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<s>0.89 \u20ac<\/s>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"deals-discount\">-100%<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<span class=\"deals-top__temperature\">\n\t\t\t\t\t\t\t55\u00b0\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"deals-top__item\">\n\t\t\t\t\t<a class=\"deals-top__link\" href=\"https:\/\/netguide.io\/deals\/de\/deals\/battlefield-6-code-fuer-spielerkartenhintergrund-und-titel\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"deals-top__image\" src=\"https:\/\/netguide.io\/news\/wp-content\/uploads\/sites\/15\/2026\/10\/battlefield-6-how-to-redeem-codes-asset-code-9-2026_de-150x150.webp\" alt=\"\" width=\"52\" height=\"52\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"deals-top__body\">\n\t\t\t\t\t\t\t<span class=\"deals-top__name\">Battlefield 6 \u2013 Code f\u00fcr Spielerkartenhintergrund und Titel<\/span>\n\n\t\t\t\t\t\t\t<span class=\"deals-top__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"deals-top__price\">Gratis<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<span class=\"deals-top__temperature\">\n\t\t\t\t\t\t\t55\u00b0\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"deals-top__item\">\n\t\t\t\t\t<a class=\"deals-top__link\" href=\"https:\/\/netguide.io\/deals\/de\/deals\/train-sim-world-7-starter-pack-kostenlos-fuer-ps4-ps5-xbox-pc\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"deals-top__image\" src=\"https:\/\/netguide.io\/news\/wp-content\/uploads\/sites\/15\/2026\/09\/capsule_616x353-11-150x150.jpg\" alt=\"\" width=\"52\" height=\"52\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"deals-top__body\">\n\t\t\t\t\t\t\t<span class=\"deals-top__name\">Train Sim World 7: Starter Pack kostenlos f\u00fcr PS4, PS5, Xbox, PC<\/span>\n\n\t\t\t\t\t\t\t<span class=\"deals-top__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"deals-top__price\">Gratis<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<span class=\"deals-top__temperature\">\n\t\t\t\t\t\t\t55\u00b0\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\n\t\t\t\t\t<p class=\"deals-top__more\">\n\t\t\t\t<a href=\"https:\/\/netguide.io\/deals\/\">Alle Deals ansehen \u2192<\/a>\n\t\t\t<\/p>\n\t\t\t<\/aside>\n<\/div>\n<h2>Pourquoi les clauses ont \u00e9chou\u00e9 au tribunal<\/h2>\n<p>L&#8217;organisation de d\u00e9fense des consommateurs Verbraucherzentrale NRW a poursuivi avec succ\u00e8s cette pratique. Le BGH a suivi le raisonnement des d\u00e9fenseurs des consommateurs : les clauses utilis\u00e9es \u00e9taient incompl\u00e8tes et ambigu\u00ebs. Les abonn\u00e9s ne pouvaient pas discerner clairement quels droits sp\u00e9cifiques ils d\u00e9tenaient en cas d&#8217;ajustement des prix, par exemple si l&#8217;opposition garderait le contrat actif dans les anciennes conditions ou entra\u00eenerait in\u00e9vitablement une annulation. De plus, les conditions stipulaient qu&#8217;un manque de r\u00e9ponse serait consid\u00e9r\u00e9 comme un consentement automatique.<\/p>\n<p>\u00c0 la suite de la d\u00e9cision du tribunal, l&#8217;augmentation de l&#8217;abonnement n&#8217;a alors aucune base juridique. Selon les estimations, 17 millions de clients en Allemagne utilisent le service, ce qui inclut les avantages de livraison au d\u00e9tail ainsi que l&#8217;acc\u00e8s au contenu en streaming.<\/p>\n<h2>Deux voies de remboursement : Action collective recommand\u00e9e<\/h2>\n<p>Les clients touch\u00e9s ont maintenant la possibilit\u00e9 d&#8217;exiger la diff\u00e9rence entre le montant initial et le montant major\u00e9. Selon le niveau d&#8217;abonnement choisi et la p\u00e9riode de paiement, les cr\u00e9ances s&#8217;\u00e9l\u00e8vent d\u00e9sormais \u00e0 plus de 60 euros. Les clients ont deux options pour demander le remboursement:<\/p>\n<ul>\n<li><strong>Inscription au registre des r\u00e9clamations:<\/strong> Verbraucherzentrale NRW poursuit un mod\u00e8le d&#8217;action d\u00e9claratoire (action de classe) contre Amazon devant le tribunal r\u00e9gional sup\u00e9rieur de Hamm. L&#8217;inscription au registre correspondant \u00e0 l&#8217;Office f\u00e9d\u00e9ral de la justice est gratuite et ne comporte aucun risque de litige financier. Cette mesure couvre les r\u00e9clamations r\u00e9troactivement post\u00e9rieures au d\u00e9but de la hausse des prix en septembre 2022.<\/li>\n<li><strong>Demandes de remboursement individuelles :<\/strong> Les clients peuvent faire valoir leurs r\u00e9clamations pour des frais surpay\u00e9s directement contre Amazon. Toutefois, le statut civil standard des limitations de trois ans s&#8217;applique ici, ce qui signifie que les revendications des premiers mois peuvent avoir d\u00e9j\u00e0 expir\u00e9.<\/li>\n<\/ul>\n<h2>R\u00e9ponse d&#8217;Amazon pour les contrats h\u00e9rit\u00e9s<\/h2>\n<p>Des cons\u00e9quences op\u00e9rationnelles initiales apparaissent d\u00e9j\u00e0 pour les clients existants. Amazon a annonc\u00e9 qu&#8217;elle ram\u00e8nerait temporairement les frais au niveau pr\u00e9c\u00e9dent pour les membres dont les abonnements ont commenc\u00e9 avant le 15 septembre 2022 et n&#8217;ont pas \u00e9t\u00e9 modifi\u00e9s depuis. Les clients touch\u00e9s doivent \u00eatre avis\u00e9s avant leur prochain cycle de facturation. Toutefois, les d\u00e9cisions concernant le remboursement des montants d\u00e9j\u00e0 pay\u00e9s doivent encore \u00eatre d\u00e9termin\u00e9es dans le cadre de la proc\u00e9dure en cours.<\/p>\n<p><em>Sources : <a href=\"https:\/\/www.chip.de\/news\/geld-finanzen-recht\/preiserhoehungen-waren-unzulaessig-amazon-kunden-koennen-jetzt-geld-zurueckfordern_9846c6dd-7e84-41c2-84bd-64f5238d9178.html\" rel=\"nofollow noopener\" target=\"_blank\">Chip.de<\/a>, <a href=\"https:\/\/www.computerbase.de\/news\/wirtschaft\/amazon-unterliegt-bgh-stoppt-prime-preiserhoehung.99643\/\" rel=\"nofollow noopener\" target=\"_blank\">Computerbase.de\/news<\/a>, <a href=\"https:\/\/stadt-bremerhaven.de\/bgh-preiserhoehungsklauseln-von-amazon-prime-sind-unwirksam\/\" rel=\"nofollow noopener\" target=\"_blank\">Stadt-Bremerhaven<\/a>, <a href=\"https:\/\/www.tagesschau.de\/wirtschaft\/verbraucher\/amazon-prime-preiserhoehung-bgh-100.html\" rel=\"nofollow noopener\" target=\"_blank\">Tagesschau.de<\/a><\/em><\/p>\n<div id=\"netgu-3058267814\" class=\"netgu-after-content netgu-entity-placement\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-6258556257245998\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-6258556257245998\" \ndata-ad-slot=\"4559785002\" \ndata-ad-format=\"auto\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>La Cour f\u00e9d\u00e9rale de justice allemande a d\u00e9clar\u00e9 invalides les clauses d&#8217;ajustement des prix d&#8217;Amazon Prime. Les abonn\u00e9s touch\u00e9s peuvent maintenant demander le remboursement des frais d&#8217;abonnement pay\u00e9s en trop.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_affilinode_tracking":"","_affilinode_autolink_off":false,"_affilinode_rating":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[],"tags":[],"class_list":["post-7355","post","type-post","status-publish","format-standard","hentry"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/posts\/7355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/comments?post=7355"}],"version-history":[{"count":1,"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/posts\/7355\/revisions"}],"predecessor-version":[{"id":7356,"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/posts\/7355\/revisions\/7356"}],"wp:attachment":[{"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/media?parent=7355"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/categories?post=7355"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/tags?post=7355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}