{"id":7093,"date":"2026-10-06T13:35:01","date_gmt":"2026-10-06T13:35:01","guid":{"rendered":"https:\/\/netguide.io\/news\/2026\/10\/06\/windows-11-update-kb5124010-causes-app-crashes-with-dolby-digital\/"},"modified":"2026-10-06T13:35:01","modified_gmt":"2026-10-06T13:35:01","slug":"windows-11-update-kb5124010-causes-app-crashes-with-dolby-digital","status":"publish","type":"post","link":"https:\/\/netguide.io\/news\/en\/2026\/10\/06\/windows-11-update-kb5124010-causes-app-crashes-with-dolby-digital\/","title":{"rendered":"Windows 11: Update KB5124010 causes app crashes with Dolby Digital"},"content":{"rendered":"<div id=\"netgu-4199486165\" class=\"netgu-before-content netgu-entity-placement\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-6258556257245998\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-6258556257245998\" \ndata-ad-slot=\"3494115342\" \ndata-ad-format=\"auto\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div><p>Microsoft has officially acknowledged a new bug in Windows 11 that occurs on systems following the installation of a recent system update. As soon as applications play content with AC-3 audio decoding\u2014commonly known as Dolby Digital\u2014the program may crash unexpectedly.<\/p>\n<h2>Affected versions of Windows 11<\/h2>\n<p>According to the developer, the update identified as KB5124010, released on September 22, is responsible for the malfunction. The issue affects several generations of the Windows 11 operating system equally:<\/p><div id=\"netgu-1247071924\" class=\"netgu-content netgu-entity-placement\"><aside class=\"deals-top deals-top--compact\">\n\n\t\t\t<h3 class=\"deals-top__title\">Top-Deals<\/h3>\n\t\n\t\t\t<ul class=\"deals-top__list\">\n\t\t\t\t\t\t\t<li class=\"deals-top__item\">\n\t\t\t\t\t<a class=\"deals-top__link\" href=\"https:\/\/netguide.io\/deals\/de\/deals\/ml2u-226-watch-face-fuer-wearos-im-google-play-store\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"deals-top__image\" src=\"https:\/\/netguide.io\/news\/wp-content\/uploads\/sites\/15\/2026\/10\/deal-3-150x150.png\" alt=\"\" width=\"52\" height=\"52\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"deals-top__body\">\n\t\t\t\t\t\t\t<span class=\"deals-top__name\">ML2U 226 Watch Face f\u00fcr WearOS im Google Play Store<\/span>\n\n\t\t\t\t\t\t\t<span class=\"deals-top__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"deals-top__price\">Gratis<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<s>1.39 \u20ac<\/s>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"deals-discount\">-100%<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<span class=\"deals-top__temperature\">\n\t\t\t\t\t\t\t55\u00b0\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"deals-top__item\">\n\t\t\t\t\t<a class=\"deals-top__link\" href=\"https:\/\/netguide.io\/deals\/de\/deals\/star-citizen-twitch-drops-deko-fuer-den-hangar\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"deals-top__image\" src=\"https:\/\/netguide.io\/news\/wp-content\/uploads\/sites\/15\/2026\/10\/source-150x150.jpg\" alt=\"\" width=\"52\" height=\"52\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"deals-top__body\">\n\t\t\t\t\t\t\t<span class=\"deals-top__name\">Star Citizen Twitch Drops \u2013 Deko f\u00fcr den 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class=\"deals-top__body\">\n\t\t\t\t\t\t\t<span class=\"deals-top__name\">Battlefield 6 \u2013 Code f\u00fcr Spielerkartenhintergrund und Titel<\/span>\n\n\t\t\t\t\t\t\t<span class=\"deals-top__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"deals-top__price\">Gratis<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<span class=\"deals-top__temperature\">\n\t\t\t\t\t\t\t55\u00b0\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"deals-top__item\">\n\t\t\t\t\t<a class=\"deals-top__link\" href=\"https:\/\/netguide.io\/deals\/de\/deals\/train-sim-world-7-starter-pack-kostenlos-fuer-ps4-ps5-xbox-pc\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img class=\"deals-top__image\" src=\"https:\/\/netguide.io\/news\/wp-content\/uploads\/sites\/15\/2026\/09\/capsule_616x353-11-150x150.jpg\" alt=\"\" width=\"52\" height=\"52\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"deals-top__body\">\n\t\t\t\t\t\t\t<span class=\"deals-top__name\">Train Sim World 7: Starter Pack kostenlos f\u00fcr PS4, PS5, Xbox, PC<\/span>\n\n\t\t\t\t\t\t\t<span class=\"deals-top__meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"deals-top__price\">Gratis<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<span class=\"deals-top__temperature\">\n\t\t\t\t\t\t\t55\u00b0\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\n\t\t\t\t\t<p class=\"deals-top__more\">\n\t\t\t\t<a href=\"https:\/\/netguide.io\/deals\/\">Alle Deals ansehen \u2192<\/a>\n\t\t\t<\/p>\n\t\t\t<\/aside>\n<\/div>\n<ul>\n<li>Windows 11 Version 26H2<\/li>\n<li>Windows 11 Version 25H2<\/li>\n<li>Windows 11 Version 24H2<\/li>\n<\/ul>\n<p>In all cases, the prerequisite for the crash is that KB5124010 has been installed on the respective machine. Patches have caused unwanted side effects in the past as well; for instance, <a href=\"https:\/\/netguide.io\/news\/de\/2024\/10\/21\/western-digital-veroeffentlicht-firmware-updates-gegen-bluescreens-unter-windows-11-24h2\/\" rel=\"nofollow noopener\">crashes occurred on Windows 11 24H2 following system changes<\/a> in connection with drivers.<\/p>\n<h2>Volume changes as a typical trigger<\/h2>\n<p>The AC-3 audio codec is used by default in numerous video formats, surround sound tracks, and TV recordings. The problem does not necessarily occur immediately upon opening an affected media file. According to reports, the crash of the respective application is often only triggered when users adjust the volume or modify other system audio settings during playback of Dolby Digital content.<\/p>\n<p>For affected PC users, this represents a noticeable limitation in everyday use, especially when media players, video editing software, or streaming apps are used to play movies and series with surround sound.<\/p>\n<h2>What users can do now<\/h2>\n<p>Anyone experiencing sudden crashes of applications with multichannel audio after installing KB5124010 should avoid changing sound settings and system volume controls while playing AC-3 content for the time being, until Microsoft releases a fix. Microsoft occasionally provides short-term fixes for issues following system updates, as recently demonstrated by the <a href=\"https:\/\/netguide.io\/news\/de\/2026\/09\/14\/windows-11-auserplanmasiges-update-kb5129195-behebt-remote-desktop-probleme\/\" rel=\"nofollow noopener\">out-of-band update KB5129195 for Windows 11<\/a>.<\/p>\n<p>In addition to the audio issue, there are reports of another bug in Windows 10 and Windows 11 where network credentials are lost after a system restart. According to manufacturer guidelines, recommended steps in these cases include setting up the network connection anew, updating to the hardware manufacturer&#8217;s OEM network drivers, adjusting the router configuration, and clearing stored entries in the Windows Credential Manager.<\/p>\n<p><em>Sources: <a href=\"https:\/\/borncity.com\/news\/windows-11-ac-3-audiobug-laesst-apps-nach-kb5124010-abstuerzen\/\" rel=\"nofollow noopener\" target=\"_blank\">Borncity.com<\/a><\/em><\/p>\n<div id=\"netgu-164122877\" class=\"netgu-after-content netgu-entity-placement\"><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-6258556257245998\" crossorigin=\"anonymous\"><\/script><ins class=\"adsbygoogle\" style=\"display:block;\" data-ad-client=\"ca-pub-6258556257245998\" \ndata-ad-slot=\"4559785002\" \ndata-ad-format=\"auto\"><\/ins>\n<script> \n(adsbygoogle = window.adsbygoogle || []).push({}); \n<\/script>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Following the installation of update KB5124010, issues are occurring on Windows 11: applications crash during AC-3 audio playback.<\/p>\n","protected":false},"author":1,"featured_media":7090,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_affilinode_tracking":"","_affilinode_autolink_off":false,"_affilinode_rating":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1646],"tags":[2270,8373,1520,1314,1656],"class_list":["post-7093","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-operating-systems-en","tag-audio-en","tag-dolby-digital-en","tag-microsoft-en","tag-update-en","tag-windows-11-en"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/posts\/7093","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/comments?post=7093"}],"version-history":[{"count":1,"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/posts\/7093\/revisions"}],"predecessor-version":[{"id":7094,"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/posts\/7093\/revisions\/7094"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/media\/7090"}],"wp:attachment":[{"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/media?parent=7093"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/categories?post=7093"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/netguide.io\/news\/wp-json\/wp\/v2\/tags?post=7093"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}